Did you see a process called "software_reporter_tool.exe" using high CPU on your computer? It"s Google Chrome"s built-in Software Reporter Tool.

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If you"re like most people, you probably don"t know what the Software Reporter Tool is. But if you"ve been using a Windows computer for a while paired with the Google Chrome browser, there"s a good chance it"s been installed on your system without your knowledge.

This article will explain what the Software Reporter Tool is và how lớn disable it if necessary. We"ll also discuss why Google Chrome included this tool, & whether or not you should remove it. So keep reading lớn learn more!


What is the Software Reporter Tool?

The Software Reporter Tool in Google Chrome (also known as "software_reporter_tool.exe") is a program that comes with your browser without any separate installations needed. Sometimes, it’s also referred khổng lồ as the Chrome Cleanup Tool.

The goal of this tool is khổng lồ monitor all Chrome installations and detect any unwanted software that interferes with the normal operation of Google Chrome on the computer.

It’s located in the following path:

C:UsersAppDataLocalGoogleChromeUser DataSwReporter

The purpose of this tool is primarily lớn report any such program or software that may interfere with the browser"s operation. This tool is downloaded & installed on your device at the same time as Google Chrome.

In some cases, the tool may start lớn use a lot of your resources, slowing down your computer. The most common symptom is high CPU usage. If this happens to lớn you, you can easily disable the Software Reporter Tool or completely remove it from your device.

Is the Software Reporter Tool safe? Should I remove it?

The Software Reporter Tool (software_reporter_tool.exe) is completely safe. It’s not malware or a virus. It doesn"t communicate over the network and comes with Google Chrome. If you don’t remember downloading it, you probably have the browser installed on your computer.

This tool"s sole purpose is lớn notify Google Chrome about software that may not be working properly with the browser. Although the tool sida in the removal of barriers that may impede browser experience, many users are concerned about the high CPU consumption when running in the background.

The tool can run for about upwards of trăng tròn minutes, which may cause other processes in your system khổng lồ slow down. Some users may encounter a Software Reporter Tool high CPU issue during its scan. Because of this, you may want khổng lồ disable or remove the Software Reporter Tool entirely.

If you’re not experiencing high CPU or other errors with the process, it’s recommended to keep it running.

How khổng lồ disable Software Reporter Tool (software_reporter_tool.exe)

Here"s how to disable or remove the Software Reporter Tool if it’s using a high CPU on your computer, or causing other issues such as Google Chrome crashing.

To disable the Software Reporter Tool, remove, uninstall, or delete the entire folder"s contents, or rename the executable itself. Keep in mind that this is only a temporary solution. Google Chrome will reinstall the Software Reporter Tool when you reopen or update your website browser.

Because of this, you need khổng lồ follow some steps to lớn have elevated ownership lớn the thư mục and block Google Chrome from accessing it. By doing so, it can’t reinstall the Software Reporter Tool anymore.

Open the tệp tin Explorer from your taskbar, alternatively by using the Windows + E keyboard shortcut. Navigate khổng lồ the following folder: C:Users*AppDataLocalGoogleChromeUser DataIf you can’t see the AppData folder, click on View > Hidden items. This option will make the folder visible khổng lồ you.
Once in the User Data folder, right-click on the SwReporter folder and choose Properties from the context menu. If you can’t find the SwReporter folder, look for a thư mục called CrashReports, right-click on it và repeat the process.Switch khổng lồ the Security tab using the header thực đơn in the pop-up window. Afterward, select SYSTEM from the group and user names, & then click on the Advanced button.

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Click on the Disable inheritance button located at the bottom-left of the advanced security settings window.
Click on the Remove all inherited permissions from this object button from the available options.
Click on the Apply button.
After making the changes above, select the SwReporter thư mục and delete it. This will remove the Software Reporter Tool. Alternatively, if you want to lớn disable the tool, simply rename the folder to something else, lượt thích “SwReporter_Disabled”.

How to disable Software Reporter Tool (software_reporter_tool.exe) using the Registry Editor

Another way of turning this feature off is by making an edit in the Windows Registry Editor.

Press the Windows + R keys on your keyboard at the same time khổng lồ bring up the Run utility. Type in “regedit” without the quotation marks, then hit the OK button.
Use the navigation pane on the left side of the window to reach the following Registry key, or use the address bar & copy-paste the location:


Right-click on the Chrome key, và select New > DWORD (32-bit) Value from the context menu.
Name the new entry ChromeCleanupEnabled, then right-click it và click Modify from the context menu lớn edit its properties.
Make sure that the Value Data is set to 0. Click on the OK button to finalize the change.
Repeat the previous steps to create another new DWORD entry, but this time name it ChromeCleanupReportingEnabled. Make sure that you also set its value to 0.Exit the Registry Editor and reboot your computer. You should be able to notice whether or not the Software Reporter Tool is still using high CPU or giving you errors in Google Chrome.

Final thoughts

While the Software Reporter Tool is not malware, it may use high CPU resources. We"ve covered the steps needed lớn disable or remove this tool in Google Chrome if you want khổng lồ get rid of it. Now, you can get the most out of your system while still taking advantage of a fast browser.

If there are any questions left unanswered or problems not addressed, please feel miễn phí to reach out — our team of experts would love to lớn help! In the meantime be sure lớn keep up with all things tech by checking back for more articles about troubleshooting Google Chrome errors, & following us on social media.

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